A retired member who does not receive his/her monthly benefit check by the tenth day of the month following the issue date (e.g. August 10th if it is your July 31st check), can contact the Retirement System by phone at 415-487-7000 or in writing at: SFERS, 30 Van Ness Avenue, San Francisco, CA 94102 and request a Lost Warrant Affidavit form to report the check lost or stolen to the Retirement System.
If after a SFERS investigation it is determined the check was not cashed, SFERS will cancel the original check and issue a replacement check to the member within 10-15 business days; however, it cannot be issued before the tenth of the month in which you reported the loss.
If after an investigation it is determined the check was cashed, SFERS will investigate further to confirm that it was not the member who cashed the check before issuing a replacement check. This process may take up to 60 days to complete.
